FAQ

Wearing a bathrobe is mandatory in the restaurant and relaxation areas. For hygiene reasons, towels and slippers are also required. You may bring your own bathrobe, towels and slippers or you can arrange this at the reception upon arrival. The bathrobe and towels are for rent, the slippers are for sale.

Every Tuesday, Wednesday and Thursday is swimwear day at Zuiver. On this day it is mandatory to wear swimwear. On the other days swimwear is not allowed.

There are no special ladies and / or men’s days, all days are mixed.

You pay on departure. Upon arrival, you will receive a wristband to wear during your visit to the spa. This is also your digital wallet. Everything you use in the hospitality/beauty area will be scanned on your wristband. At the end of your visit, you can pay at the reception desk.

Yes, you can pay with credit card.

Click here for the regular and non-regular opening hours.

If you have a healthy pregnancy, you can use the sauna. However, if in doubt, we recommend that you contact your doctor. There are some facilities you cannot use. The infrared sauna, for instance, is not accessible to you because of its profound and intensive effect. In addition, it is not wise to use a plunge pool, aroma baths or a whirlpool because of the risk of infection. To cool down, it is best to use a cold shower.

Everyone is welcome in our spa from the age of 18, if in doubt we can ask for proof of identity.

Zuiver has sufficient lockers. You will receive a wristband from us which you can use to open the locker. This is also your digital wallet. Everything you use in the restaurant/beauty is scanned on your wristband. After your visit you can pay at the reception.

The use of a cell phone, tablet, laptop or other electronic devices in the spa is not allowed due to the privacy of our guests. The taking of photographs and/or film recordings is strictly prohibited.

You can park on the grounds of Zuiver. The parking fee per hour is € 3,00.

We have four parking spaces to charge electric cars.

n the spa there are many stairs if you have difficulty walking you should take this into account. There is an elevator which takes you to the dressing rooms and the beauty department. Our spa facilities are not suitable for wheelchair users.

Zuiver gives you the opportunity to use our spa facilities on your birthday with a 50% discount. If you would like to take advantage of this discount, please remember to book your visit in advance.

In principle, Zuiver is open 7 days a week. If we are faced with extreme weather conditions (eg thunderstorms) it may happen that spa facilities are closed for the safety of our guests. In this situation, there will be no refund.

Zuiver does not have a private spa. All facilities are open to all visitors.

We have a beautiful hotel with 31 rooms, including 2 Junior Suites. Make your spa visit complete and book a hotel stay at Hotel & Wellness Zuiver

To make it as easy as possible for you we have carefully composed various packages with a focus on rest, space and luxury. Determine yourself how your ideal wellness day

You can make a reservation via our website, or by phone at 020-3010700. For reservations Zuiver is available from Monday to Sunday between

If an arrangement or entrance is reserved through our website, this reservation is free of charge. If a reservation is made by phone without treatment(s), we charge a €5 reservation fee.

Sunbeds are not part of the reservation and are therefore not included in your visit. You can use an available sun bed for free. Of course we try to make as many sunbeds available as possible.

This depends on availability. If you want to be sure of a treatment, we recommend you book in advance.

Currently it is not possible to book with a group.

Due to all measures, it is currently mandatory to make a reservation online or by phone.

All our facilities are open, we have a maximum number of guests for our facilities. Before entering the saunas and baths you can see on the stickers how many guests can take place. The shower facilities are also open.

Your voucher will be scanned upon arrival and thus redeemed, we recommend that you remove a used voucher after your visit.

Only the Hammam ritual takes place in the same room.

Unfortunately this is not possible.

Your treatment is scheduled in advance in the time indicated in the reservation. Therefore, please inform us in time if you will be present at a later time. You can do this by phone or email.

It is possible to buy a gift voucher at the reception of Zuiver. It is also possible to buy e-tickets via the website (payment via Ideal or credit card). You will receive the e-ticket by e-mail immediately after payment.

We only accept our own Zuiver gift certificates and the Nationale Sauna & wellness gift card.

If you send an e-mail to service@zuiveramsterdam.nl, we can extend the gift card for you. Entrance vouchers and discount vouchers cannot be renewed.

It is not allowed to bring your own refreshments during your visit to Zuiver. We welcome you in the restaurant or in the relaxation room.

We have gluten free dishes. You can indicate this on the day of booking in the restaurant.

Please indicate your allergy to the staff, they will work with our chef to see what possibilities exist for you.